Cancel your Alptis subscription by mail
To end a Alptis subscription you write to them: Alptis handles cancellations by post. The cancellation address on file for Alptis is in Lyon, France.
Let Postbye cancel Alptis for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Alptis.
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- 3 Alptis cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Alptis by mail
Note your account details
Start with the name and email on the account and, if you have one, an account or customer number, so the request to Alptis names the right account the first time.
Put the request in writing
Postbye writes the letter in French from our French template, because Alptis's address is in France. It opens with the subject line “Objet : Demande d'annulation – [your name]” and asks Alptis to end the subscription, stop all further charges and confirm in writing.
Post the letter
Send the letter to the Lyon mailing address shown below by certified mail. Keep the tracking number safe.
Keep proof the letter arrived
File the receipt with the letter. A Alptis charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Alptis cancellation letter goes
Alptis takes its post at Cours Albert Thomas 25, 69003 Lyon, France, which is where a cancellation letter belongs.
Copy the postal code 69003 exactly: it is what routes the letter to Auvergne-Rhône-Alpes, France.
The letter greets the reader with “À qui de droit,”; your own details sit under the labels Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.
Prefer to write it yourself? Use our letter template
Before you cancel Alptis, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Alptis for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Alptis cancellation at a glance
- How Alptis accepts cancellations
- By mailed letter
- Mailing address on file
- Alptis Cours Albert Thomas 25 69003 Lyon France
- Country
- France
- Letter language
- French (template fr)
- Added to the database
- June 4, 2026
- Data last checked
