Where to send your Alterna cancellation letter
Read the addresses on this page next to the full guide to cancelling Alterna.
The addresses we hold
Where a cancellation letter to Alterna should be sent: the verified Paris address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
AlternaBoulevard Haussmann 7575008 ParisFranceThe France address on file for Alterna. Postal code 75008.
How to address the envelope
Use the address letter for letter
The front of the envelope carries Boulevard Haussmann 75, 75008 Paris, France and nothing else in the address block. Check the 75008 digit by digit before it goes in the post.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Alterna has moved.
Certified mail, not a courier
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
Your letter to Alterna
What the letter to Alterna says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Alterna Boulevard Haussmann 75 75008 Paris France
To whom it may concern,
I am cancelling my account with Alterna, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Alterna for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.