Cancel your American Express subscription by mail
Directly with American Express, the way to cancel is: US Card members: call the number on the back of the Card; outside the US call collect 1-336-393-1111. Corporate Cards: you may have to contact your company's Program Administrator. American Express receives written requests in London, United Kingdom.
Let Postbye cancel American Express for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with American Express.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel American Express by mail
Collect the details you need
Before writing, collect the account email, the last four digits of the linked bank account or card and the membership tier. American Express can only act on a request it can match to an account.
Write the cancellation request
Ask American Express to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Cancellation Request – [your name]”.
Post it with proof of delivery
Send it certified to London, United Kingdom, copying the address from the next section letter for letter, and keep the receipt slip.
File the delivery record
Delivery confirmation is your evidence that American Express was asked. Watch the next statement or two for any further American Express charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your American Express cancellation letter goes
The mailing address we hold for American Express is 76 Buckingham Palace Road, SW1W 9AX London, United Kingdom.
Postal code SW1W 9AX places the address in London, United Kingdom.
The database also lists Hoogoorddreef 15, 1101 BA Amsterdam, Netherlands for American Express. Use the first address above unless your agreement names this one.
The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Account holder, Billing address on file and Email on file.
Prefer to write it yourself? Use our letter template
Every address we hold for American Express, with the envelope wording
Before you cancel American Express, check these
- Corporate Card cancellation may have to go through your company's Program Administrator
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel American Express for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a finance or credit subscription
Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
American Express lets you cancel directly (US Card members: call the number on the back of the Card; outside the US call collect 1-336-393-1111. Corporate Cards: you may have to contact your company's Program Administrator). A letter is the fallback that leaves a dated record when the direct route fails.
American Express cancellation at a glance
- How American Express accepts cancellations
- US Card members: call the number on the back of the Card; outside the US call collect 1-336-393-1111. Corporate Cards: you may have to contact your company's Program Administrator
- Mailing address on file
- American Express 76 Buckingham Palace Road SW1W 9AX London United Kingdom
- Second address on file
- American Express Hoogoorddreef 15 1101 BA Amsterdam Netherlands
- Country
- United Kingdom
- Letter language
- English (template en-generic)
- Phone
- Number on the back of the Card; outside the US collect 1-336-393-1111
- Category
- Finance & credit
- Verified on
