Where to send your American Express cancellation letter
Read the addresses on this page next to the full guide to cancelling American Express.
The addresses we hold
This page shows every mailing address we hold for American Express, starting with the one a cancellation letter should go to in London, SW1W 9AX, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
American Express76 Buckingham Palace RoadSW1W 9AX LondonUnited KingdomThe United Kingdom address on file for American Express. Postal code SW1W 9AX.
Second address on file
American ExpressHoogoorddreef 151101 BA AmsterdamNetherlandsThe database lists this as a second address for American Express. Use the primary address above unless your agreement names this one.
How to address the envelope
Use the address letter for letter
Copy 76 Buckingham Palace Road, SW1W 9AX London, United Kingdom letter for letter. A wrong digit in SW1W 9AX is enough to send the letter on a detour.
Put your own address on it
Top-left, your own name and address. A return address is what the post office needs to send the letter back if American Express has moved.
Send it by certified mail
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
Your letter to American Express
What the letter to American Express says: one clear cancellation request, no reasons given, the account email, the last four digits of the linked bank account or card and the membership tier quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
American Express 76 Buckingham Palace Road SW1W 9AX London United Kingdom
To whom it may concern,
I am cancelling my account with American Express, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel American Express for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.