Cancel your American Express Card subscription by mail
Directly with American Express Card, the way to cancel is: Phone: call the number on the back of your Card; from outside the US call collect 1-336-393-1111. Post for American Express Card is handled in New York, United States, which is where your letter is headed.
Let Postbye cancel American Express Card for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with American Express Card.
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- 3 American Express Card cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel American Express Card by mail
Gather your account details
You will need the last four digits of the card, the name on the account and the address the statements are sent to. Use exactly the details American Express Card holds, so the request can be matched to your account.
Draft the request
The letter asks American Express Card to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – American Express Card”. Postbye fills it in from our English template.
Send the letter by certified mail
Send the letter to the New York mailing address shown below by certified mail. Keep the tracking number safe.
Keep proof the letter arrived
Once the letter is delivered, the date on the receipt is the date American Express Card was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your American Express Card cancellation letter goes
For a letter to American Express Card, use 200 Vesey Street, New York, NY 10285.
ZIP code 10285 is in New York, so the letter stays inside the United States postal system.
Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for American Express Card, with the envelope wording
Before you cancel American Express Card, check these
- Corporate Card cancellation may have to go through your company's Program Administrator
If you pay through someone else
- Contact your company's Program Administrator
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel American Express Card for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a credit card
Card issuers close accounts only once the balance is settled, and recurring payments and rewards are tied to the card, so a closure request should name the account and say what should happen to each of them.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
American Express Card lets you cancel directly (phone: call the number on the back of your Card; from outside the US call collect 1-336-393-1111). A letter is the fallback that leaves a dated record when the direct route fails.
American Express Card cancellation at a glance
- How American Express Card accepts cancellations
- Phone: call the number on the back of your Card; from outside the US call collect 1-336-393-1111
- Mailing address on file
- American Express Card 200 Vesey Street New York, NY 10285
- Country
- United States
- Letter language
- English (template en)
- Phone
- Number on back of Card; 1-336-393-1111 collect from outside the US
- Category
- Credit cards
- Verified on
