Cancel your Dropbox subscription by mail
Directly with Dropbox, the way to cancel is: Online or mail. Dropbox receives written requests in San Francisco, United States.
Let Postbye cancel Dropbox for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Dropbox.
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- 2 Dropbox cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Dropbox by mail
Note your account details
Before writing, collect the account email, the plan or product name and the invoice or order number from your latest receipt. Dropbox can only act on a request it can match to an account.
Put the request in writing
The letter asks Dropbox to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – Dropbox”. Postbye fills it in from our English template.
Post the letter
Use certified mail for the 94107 San Francisco address in the next section, so the post office records the delivery. Write down the tracking number.
Hold on to the receipt
File the receipt with the letter. A Dropbox charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Dropbox cancellation letter goes
The mailing address we verified for Dropbox is Dropbox, Inc., P.O. Box 77767, San Francisco, CA 94107 (US, Canada, Mexico); elsewhere Dropbox International Unlimited Company, PO Box 13480, Dublin 2, Ireland.
“P.O. Box 77767” is a post-office box, so it takes post and not couriers: certified mail is the right way to reach it, and the box is separate from the San Francisco head office.
The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Dropbox, with the envelope wording
Before you cancel Dropbox, check these
- Deleting the app does not cancel
- Mail is slower; include name, account email and payment method
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Dropbox for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Dropbox lets you cancel directly (online or mail). A letter is the fallback that leaves a dated record when the direct route fails.
Dropbox cancellation at a glance
- How Dropbox accepts cancellations
- Online or mail
- Mailing address on file
- Dropbox P.O. Box 77767 San Francisco, CA 94107
- Head office
- Dropbox 1800 Owens Street San Francisco, CA 94158
- Country
- United States
- Letter language
- English (template en)
- Category
- Software & apps
- Checked against
- Verified on
