Cancel your Norton subscription by mail

Directly with Norton, the way to cancel is: Online (account). Norton receives written requests in Tempe, United States.

Verified October 24, 2026

Let Postbye cancel Norton for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Norton.

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How to cancel Norton by mail

Gather your account details
You will need the account email, the plan or product name and the invoice or order number from your latest receipt. Use exactly the details Norton holds, so the request can be matched to your account.
Set out the request
Ask Norton to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Norton”.
Send it by certified mail
Take the letter to the post office and ask for certified delivery to 85281 Tempe. Keep the tracking number it gives you.
Keep the proof of delivery
It shows the date Norton received your letter. Check your next statement: no Norton charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Norton cancellation letter goes

Norton60 E Rio Salado Pkwy Suite 1000Tempe, AZ 85281

Written requests to Norton go to 60 E Rio Salado Pkwy Suite 1000, Tempe, AZ 85281.

Tempe is in Arizona (ZIP 85281), a domestic address for certified mail within the United States.

The letter is addressed “To Whom It May Concern,” and its details block uses the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Norton, with the envelope wording

Before you cancel Norton, check these

Cancelling a main subscription also cancels linked add-ons
Monthly trial: first charge refundable if requested within 14 days

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Norton for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Norton

Cancelling a software or app subscription

Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Norton lets you cancel directly (online (account)). A letter is the fallback that leaves a dated record when the direct route fails.

Norton cancellation at a glance

How Norton accepts cancellations: Online (account)
Mailing address on file: Norton 60 E Rio Salado Pkwy Suite 1000 Tempe, AZ 85281
Country: United States
Letter language: English (template en)
Category: Software & apps
Checked against: support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN
Verified on: October 24, 2026

Norton cancellation questions

Where do I send my Norton cancellation letter?

Address the letter to Norton, 60 E Rio Salado Pkwy Suite 1000, Tempe, AZ 85281.

How long does a cancellation letter to Norton take?

Norton's address is in Arizona. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What should I check before I cancel Norton?

For a software or app subscription: team and business plans are billed per seat. Name the plan and the number of seats in the request.

What do I need to cancel Norton?

Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand. The details in the letter need to match what Norton has on file.

Will Norton confirm my cancellation?

The letter asks Norton to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Norton received the request. If a charge posts after that date, quote the receipt with your copy of the letter.