Where to send your Aol cancellation letter
Read the addresses on this page next to the full guide to cancelling Aol.
The addresses we hold
Everything we hold on where Aol takes its post: the 10003 Manhattan delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
AolBroadway 770Manhattan 10003The head-office address for Aol, in Manhattan. ZIP code 10003.
How to address the envelope
Write the address as printed
Write out Broadway 770, Manhattan 10003 as shown above, including the 10003 postal code, exactly as printed.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the records
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter to send
What the letter to Aol says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Aol Broadway 770 Manhattan 10003
To whom it may concern,
I am cancelling my account with Aol, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Aol for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.