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Cancel your Ask a doctor subscription by mail

Ask a doctor accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Our database has Ask a doctor's mailing address in San Francisco, United States.

Let Postbye cancel Ask a doctor for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Ask a doctor.

  • 4.8 from 2,931 reviews
  • 2 Ask a doctor cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Ask a doctor by mail

  1. Collect the details you need

    You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Ask a doctor holds, so the request can be matched to your account.

  2. Set out the request

    State plainly that you want the Ask a doctor account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Ask a doctor”).

  3. Post it with proof of delivery

    Address the envelope to Ask a doctor, San Francisco, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. Keep the delivery receipt

    Keep the tracking record with your copy of the letter. If Ask a doctor bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Ask a doctor cancellation letter goes

Ask a doctor38 Keyes Ave, Suite 150San Francisco, CA 94129

Ask a doctor lists 38 Keyes Ave, Suite 150, San Francisco, CA 94129 as its mailing address.

Put ZIP 94129 on the envelope: San Francisco is in California, and a domestic certified letter is all it takes.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Ask a doctor, with the envelope wording

Before you cancel Ask a doctor, check these

  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Ask a doctor for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ask a doctor

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Ask a doctor cancellation at a glance

How Ask a doctor accepts cancellations
By mailed letter
Mailing address on file
Ask a doctor 38 Keyes Ave, Suite 150 San Francisco, CA 94129
Country
United States
Letter language
English (template en)
Added to the database
April 30, 2026
Data last checked

Ask a doctor cancellation questions

Where do I send my Ask a doctor cancellation letter?

Address the letter to Ask a doctor, 38 Keyes Ave, Suite 150, San Francisco, CA 94129.

How long does a cancellation letter to Ask a doctor take?

Ask a doctor's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What do I need to cancel Ask a doctor?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Ask a doctor has on file.

Will Ask a doctor confirm my cancellation?

The letter asks Ask a doctor to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Ask a doctor received the request. If a charge posts after that date, quote the receipt with your copy of the letter.