Where to send your Ask a doctor cancellation letter
Read the addresses on this page next to the full guide to cancelling Ask a doctor.
The addresses we hold
Where a cancellation letter to Ask a doctor should be sent: the verified San Francisco address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
Ask a doctor38 Keyes Ave, Suite 150San Francisco, CA 94129Ask a doctor takes its post at this California address (ZIP 94129).
How to address the envelope
Write the address as printed
One address block, copied whole: 38 Keyes Ave, Suite 150, San Francisco, CA 94129. If any line differs from the card above, start the envelope again.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Buy the certified service
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the records
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
Copy the letter below onto one page, fill in the account email, the plan name and any pending order or prescription reference, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Ask a doctor 38 Keyes Ave, Suite 150 San Francisco, CA 94129
To whom it may concern,
I am cancelling my account with Ask a doctor, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Ask a doctor for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.