Where to send your Astranovel cancellation letter
Read the addresses on this page next to the full guide to cancelling Astranovel.
The addresses we hold
One place for Astranovel's mailing addresses: the Kwun Tong delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
Astranovel16 Shing Yip StreetRm 60 3/F East Sun Industrial Centre Block A000 Kwun TongHong KongThe Hong Kong address on file for Astranovel. Postal code 000.
How to address the envelope
Copy it exactly onto the envelope
The envelope reads 16 Shing Yip Street, Rm 60 3/F East Sun Industrial Centre Block A, 000 Kwun Tong, Hong Kong. Match the spacing and the box or street line exactly as printed.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
File the receipt with your copy
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
Your letter to Astranovel
The request itself is short: Astranovel is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Astranovel 16 Shing Yip Street Rm 60 3/F East Sun Industrial Centre Block A 000 Kwun Tong Hong Kong
To whom it may concern,
I am cancelling my account with Astranovel, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Astranovel for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.