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Cancel your Atlassian subscription by mail

Atlassian takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Atlassian receives written requests in San Francisco, United States.

Let Postbye cancel Atlassian for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Atlassian.

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  • Certified mail with tracking
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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Atlassian by mail

  1. Get your account details together

    You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Atlassian holds, so the request can be matched to your account.

  2. Write your request

    The letter asks Atlassian to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – Atlassian”. Postbye fills it in from our English template.

  3. Mail it with tracking

    Take the letter to the post office and ask for certified delivery to 94103 San Francisco. Keep the tracking number it gives you.

  4. Hold on to the receipt

    Keep the tracking record with your copy of the letter. If Atlassian bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Atlassian cancellation letter goes

Atlassian1098 Harrison StreetSan Francisco, CA 94103

The mailing address we hold for Atlassian is 1098 Harrison Street, San Francisco, CA 94103.

Put ZIP 94103 on the envelope: San Francisco is in California, and a domestic certified letter is all it takes.

The database also lists George Street 341, Suite 6, 2000 Sydney, Australia for Atlassian. Use the first address above unless your agreement names this one.

The letter is addressed “To Whom It May Concern,” and its details block uses the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Atlassian, with the envelope wording

Before you cancel Atlassian, check these

  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Atlassian for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Atlassian

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Atlassian cancellation at a glance

How Atlassian accepts cancellations
By mailed letter
Mailing address on file
Atlassian 1098 Harrison Street San Francisco, CA 94103
Second address on file
Atlassian George Street 341 Suite 6 2000 Sydney Australia
Country
United States
Letter language
English (template en)
Added to the database
April 30, 2026
Data last checked

Atlassian cancellation questions

Where do I send my Atlassian cancellation letter?

Address the letter to Atlassian, 1098 Harrison Street, San Francisco, CA 94103. The database also lists a second address, in Sydney, Australia; the letter goes to the one above.

How long does a cancellation letter to Atlassian take?

Atlassian's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What do I need to cancel Atlassian?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Atlassian has on file.

Will Atlassian confirm my cancellation?

The letter asks Atlassian to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Atlassian received the request. If a charge posts after that date, quote the receipt with your copy of the letter.