Skip to content

Where to send your Atlassian cancellation letter

Read the addresses on this page next to the full guide to cancelling Atlassian.

The addresses we hold

Every address our database holds for Atlassian, with the San Francisco one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

Atlassian1098 Harrison StreetSan Francisco, CA 94103

The head-office address for Atlassian, in California. ZIP code 94103.

Second address on file

AtlassianGeorge Street 341Suite 62000 SydneyAustralia

The database lists this as a second address for Atlassian. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to 1098 Harrison Street, San Francisco, CA 94103. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

A plain, dated letter to Atlassian asking for the cancellation, the end of every charge and written confirmation. Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Atlassian 1098 Harrison Street San Francisco, CA 94103

To whom it may concern,

I am cancelling my account with Atlassian, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Atlassian for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Atlassian