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Where to send your Atu Card cancellation letter

Read the addresses on this page next to the full guide to cancelling Atu Card.

The addresses we hold

Where a cancellation letter to Atu Card should be sent: the verified Weiden in der Oberpfalz address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Atu CardDr.-Kilian-Straße 1192637 Weiden in der OberpfalzGermany

The Germany address on file for Atu Card. Postal code 92637.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to Dr.-Kilian-Straße 11, 92637 Weiden in der Oberpfalz, Germany. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Atu Card has moved.

  3. Send it by certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

The letter below asks Atu Card to end the account, stop further charges and confirm in writing. Put the last four digits of the card, the name on the account and the address the statements are sent to in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Atu Card Dr.-Kilian-Straße 11 92637 Weiden in der Oberpfalz Germany

To whom it may concern,

I am cancelling my account with Atu Card, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Atu Card for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Atu Card