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Where to send your Auckland Transport (AT HOP) cancellation letter

Read the addresses on this page next to the full guide to cancelling Auckland Transport (AT HOP).

The addresses we hold

One place for Auckland Transport (AT HOP)'s mailing addresses: the Auckland delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Auckland Transport (AT HOP)13a Edgeworth Road; Glenfield0629 AucklandNew Zealand

The New Zealand address on file for Auckland Transport (AT HOP). Postal code 0629.

How to address the envelope

  1. Use the address letter for letter

    Write out 13a Edgeworth Road; Glenfield, 0629 Auckland, New Zealand as shown above, including the 0629 postal code, exactly as printed.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Auckland Transport (AT HOP) has moved.

  3. Send it by certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

A plain, dated letter to Auckland Transport (AT HOP) asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Auckland Transport (AT HOP) 13a Edgeworth Road; Glenfield 0629 Auckland New Zealand

To whom it may concern,

I am cancelling my account with Auckland Transport (AT HOP), account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Auckland Transport (AT HOP) for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Auckland Transport (AT HOP)