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Where to send your Audials cancellation letter

Read the addresses on this page next to the full guide to cancelling Audials.

The addresses we hold

If you are writing to Audials, this is the page with the address on it: Karlsruhe, 76133, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

AudialsErbprinzenstraße 2776133 KarlsruheGermany

The Germany address on file for Audials. Postal code 76133.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries Erbprinzenstraße 27, 76133 Karlsruhe, Germany and nothing else in the address block. Check the 76133 digit by digit before it goes in the post.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. File the receipt with your copy

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

Copy the letter below onto one page, fill in the account email, the plan or product name and the invoice or order number from your latest receipt, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Audials Erbprinzenstraße 27 76133 Karlsruhe Germany

To whom it may concern,

I am cancelling my account with Audials, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Audials for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Audials