Skip to content

Cancel your Aura subscription by mail

Directly with Aura, the way to cancel is: Online (Account Membership page) or phone. Notice rule: Cancellation is effective at the end of the current subscription period.

Let Postbye cancel Aura for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Aura.

  • 4.8 from 2,931 reviews
  • 2 Aura cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Aura by mail

  1. Get your account details together

    Have the account or subscription number, the email the plan was bought with and the address or devices it covers to hand. The details in the letter need to match what Aura has on file.

  2. Write your request

    The letter asks Aura to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – Aura”. Postbye fills it in from our English template.

  3. Post it with proof of delivery

    Send it certified to Boston, United States, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Keep the delivery receipt

    Once the letter is delivered, the date on the receipt is the date Aura was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Aura cancellation letter goes

Aura250 Northern Ave Unit3rd FloorBoston 02210

For a letter to Aura, use 250 Northern Ave Unit, 3rd Floor, Boston 02210.

ZIP code 02210 places the address in Massachusetts, in the United States.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Aura, with the envelope wording

Before you cancel Aura, check these

Notice period: Cancellation is effective at the end of the current subscription period. Work out your cancellation deadline.

  • Aura does not accept cancellations sent by postal mail
  • Annual plans have a 60-day money-back guarantee; you must call within 60 days of enrollment for the refund
  • Cancelling stops renewal; protection continues for remaining days of the term (a refund cancel ends benefits at once)

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Aura for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Aura

Cancelling a security or identity-protection subscription

Security subscriptions often auto-renew and monitored plans can sit on a fixed contract term, so it matters when the request reaches the provider and whether it covers every device or location.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Aura lets you cancel directly (online (Account Membership page) or phone). A letter is the fallback that leaves a dated record when the direct route fails.

Aura cancellation at a glance

How Aura accepts cancellations
Online (Account Membership page) or phone
Mailing address on file
Aura 250 Northern Ave Unit 3rd Floor Boston 02210
Country
United States
Letter language
English (template en)
Phone
855-712-0021
Category
Security & identity
Verified on

Aura cancellation questions

Where do I send my Aura cancellation letter?

Address the letter to Aura, 250 Northern Ave Unit, 3rd Floor, Boston 02210.

How long does a cancellation letter to Aura take?

Aura's address is in Massachusetts. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Aura require notice before I cancel?

The rule we recorded for Aura: Cancellation is effective at the end of the current subscription period. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Aura?

Have the account or subscription number, the email the plan was bought with and the address or devices it covers to hand. The details in the letter need to match what Aura has on file.

Will Aura confirm my cancellation?

The letter asks Aura to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Aura received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does Aura give refunds?

Annual plans have a 60-day money-back guarantee; you must call within 60 days of enrollment for the refund.