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Cancel your Identity Guard subscription by mail

Directly with Identity Guard, the way to cancel is: Online (account) or customer service. Notice rule: Cancel any time; service stays active to the end of the monthly term.

Let Postbye cancel Identity Guard for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Identity Guard.

  • 4.8 from 2,931 reviews
  • 3 Identity Guard cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Identity Guard by mail

  1. Collect the details you need

    Put the account or subscription number, the email the plan was bought with and the address or devices it covers in front of you before you write: the request to Identity Guard is only as good as the details it quotes.

  2. Prepare the letter

    State plainly that you want the Identity Guard account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Identity Guard”).

  3. Mail the letter with a receipt

    Use certified mail for the 20171 Herndon address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Hold on to the receipt

    Keep the tracking record with your copy of the letter. If Identity Guard bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Identity Guard cancellation letter goes

Identity Guard2553 Dulles View DriveHerndon, VA 20171

Written requests to Identity Guard go to 2553 Dulles View Drive, Herndon, VA 20171.

Put ZIP 20171 on the envelope: Herndon is in Virginia, and a domestic certified letter is all it takes.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Identity Guard, with the envelope wording

Before you cancel Identity Guard, check these

Notice period: Cancel any time; service stays active to the end of the monthly term. Work out your cancellation deadline.

  • Monthly plans are not refundable and no refund for the unused portion
  • Annual plans may have separate refund terms (see Refund Policies)

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Identity Guard for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Identity Guard

Cancelling a security or identity-protection subscription

Security subscriptions often auto-renew and monitored plans can sit on a fixed contract term, so it matters when the request reaches the provider and whether it covers every device or location.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Identity Guard lets you cancel directly (online (account) or customer service). A letter is the fallback that leaves a dated record when the direct route fails.

Identity Guard cancellation at a glance

How Identity Guard accepts cancellations
Online (account) or customer service
Mailing address on file
Identity Guard 2553 Dulles View Drive Herndon, VA 20171
Country
United States
Letter language
English (template en)
Category
Security & identity
Checked against
Verified on

Identity Guard cancellation questions

Where do I send my Identity Guard cancellation letter?

Address the letter to Identity Guard, 2553 Dulles View Drive, Herndon, VA 20171.

How long does a cancellation letter to Identity Guard take?

Identity Guard's address is in Virginia. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Identity Guard require notice before I cancel?

The rule we recorded for Identity Guard: Cancel any time; service stays active to the end of the monthly term. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Identity Guard?

Have the account or subscription number, the email the plan was bought with and the address or devices it covers to hand. The details in the letter need to match what Identity Guard has on file.

Will Identity Guard confirm my cancellation?

The letter asks Identity Guard to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Identity Guard received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does Identity Guard give refunds?

Monthly plans are not refundable and no refund for the unused portion.