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Where to send your Aurora Energy cancellation letter

Read the addresses on this page next to the full guide to cancelling Aurora Energy.

The addresses we hold

If you are writing to Aurora Energy, this is the page with the address on it: Hobart, 7001, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

Aurora EnergyGPO Box 1917001 HobartAustralia

The Australia address on file for Aurora Energy. Postal code 7001.

How to address the envelope

  1. Copy the address exactly

    Write out GPO Box 191, 7001 Hobart, Australia as shown above, including the 7001 postal code, exactly as printed.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

The request itself is short: Aurora Energy is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Aurora Energy GPO Box 191 7001 Hobart Australia

To whom it may concern,

I am cancelling my account with Aurora Energy, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Aurora Energy for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Aurora Energy