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Where to send your Avu cancellation letter

Read the addresses on this page next to the full guide to cancelling Avu.

The addresses we hold

Where a cancellation letter to Avu should be sent: the verified Gevelsberg address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

AvuAn der Drehbank 1858285 GevelsbergGermany

The Germany address on file for Avu. Postal code 58285.

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to An der Drehbank 18, 58285 Gevelsberg, Germany. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

A plain, dated letter to Avu asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Avu An der Drehbank 18 58285 Gevelsberg Germany

To whom it may concern,

I am cancelling my account with Avu, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Avu for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Avu