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Where to send your Base cancellation letter

Read the addresses on this page next to the full guide to cancelling Base.

The addresses we hold

Every address our database holds for Base, with the Strasbourg one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

BaseRue Jacobi-Netter 1367200 StrasbourgFrance

The France address on file for Base. Postal code 67200.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries Rue Jacobi-Netter 13, 67200 Strasbourg, France and nothing else in the address block. Check the 67200 digit by digit before it goes in the post.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Strasbourg is traceable from the article number until it is signed for.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The letter, written out

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Base Rue Jacobi-Netter 13 67200 Strasbourg France

To whom it may concern,

I am cancelling my account with Base, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Base for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Base