Cancel your Big Direkt subscription by mail
Big Direkt deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Letters to Big Direkt go to Dortmund, Germany.
Let Postbye cancel Big Direkt for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Big Direkt.
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- 3 Big Direkt cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Big Direkt by mail
Gather your account details
Big Direkt will look your account up from what the letter says, so check the member or policy number, the full name of the policyholder and the date you want the plan to end first.
Prepare the letter
Postbye writes the letter in German from our German template, because Big Direkt's address is in Germany. It opens with the subject line “Betreff: Kündigungsanfrage – [your name]” and asks Big Direkt to end the subscription, stop all further charges and confirm in writing.
Post the letter
Post it by certified mail to Big Direkt in Dortmund, Germany, using the exact address below, and note the tracking number.
Save the tracking record
File the receipt with the letter. A Big Direkt charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Big Direkt cancellation letter goes
Written requests to Big Direkt go to Rheinische Straße 1, 44137 Dortmund, Germany.
Dortmund is in Nordrhein-Westfalen, Germany; the postal code to quote is 44137.
The letter greets the reader with “Sehr geehrte Damen und Herren,”; your own details sit under the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Every address we hold for Big Direkt, with the envelope wording
Before you cancel Big Direkt, check these
- Do not cancel until your next plan is active. A gap in cover can mean you pay for care yourself.
- Plans often end on the last day of the month. Ask which end date applies to a request sent today.
- List every dependant on the plan. Ending the policyholder's cover can end theirs too.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Big Direkt for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a health insurance plan
Health plans end on set dates and often cover a whole household, so the request has to name the plan, every person on it and the date cover should stop, with new cover lined up first.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Big Direkt cancellation at a glance
- How Big Direkt accepts cancellations
- By mailed letter
- Mailing address on file
- Big Direkt Rheinische Straße 1 44137 Dortmund Germany
- Country
- Germany
- Letter language
- German (template de)
- Category (from the company name)
- Health insurance
- Added to the database
- May 19, 2026
- Data last checked
