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Where to send your Big Direkt cancellation letter

Read the addresses on this page next to the full guide to cancelling Big Direkt.

The addresses we hold

This page shows every mailing address we hold for Big Direkt, starting with the one a cancellation letter should go to in Dortmund, 44137, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

Big DirektRheinische Straße 144137 DortmundGermany

The Germany address on file for Big Direkt. Postal code 44137.

How to address the envelope

  1. Use the address letter for letter

    Write out Rheinische Straße 1, 44137 Dortmund, Germany as shown above, including the 44137 postal code, exactly as printed.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Big Direkt has moved.

  3. Certified mail, not a courier

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

Your letter to Big Direkt

What the letter to Big Direkt says: one clear cancellation request, no reasons given, the member or policy number, the full name of the policyholder and the date you want the plan to end quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Big Direkt Rheinische Straße 1 44137 Dortmund Germany

To whom it may concern,

I am cancelling my account with Big Direkt, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Big Direkt for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Big Direkt