Cancel your Bigpoint subscription by mail
For Bigpoint the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Our database has Bigpoint's mailing address in Hamburg, Germany.
Let Postbye cancel Bigpoint for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Bigpoint.
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- 3 Bigpoint cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Bigpoint by mail
Note your account details
Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Bigpoint is the easiest one to set aside.
Write your request
Bigpoint is based in Germany, so the letter goes out in German, built from our German template. Subject line: “Betreff: Kündigungsanfrage – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Send the letter by certified mail
Take the letter to the post office and ask for certified delivery to 20354 Hamburg. Keep the tracking number it gives you.
Keep the proof of delivery
File the receipt with the letter. A Bigpoint charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Bigpoint cancellation letter goes
Bigpoint can be reached by post at Drehbahn 47-48, 20354 Hamburg, Germany.
Hamburg is the delivery town, Germany; the postal code to quote is 20354.
The letter is addressed “Sehr geehrte Damen und Herren,” and its details block uses the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Every address we hold for Bigpoint, with the envelope wording
Before you cancel Bigpoint, check these
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Bigpoint for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Bigpoint cancellation at a glance
- How Bigpoint accepts cancellations
- By mailed letter
- Mailing address on file
- Bigpoint Drehbahn 47-48 20354 Hamburg Germany
- Country
- Germany
- Letter language
- German (template de)
- Added to the database
- May 19, 2026
- Data last checked
