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Where to send your Billinfo cancellation letter

Read the addresses on this page next to the full guide to cancelling Billinfo.

The addresses we hold

The addresses below are what our database holds for Billinfo, first the one a cancellation letter belongs to in Højbjerg, then the others, so you can tell them apart.

Where the letter goesMailing address

BillinfoAxel Kiers Vej 118270 HøjbjergDenmark

The Denmark address on file for Billinfo. Postal code 8270.

How to address the envelope

  1. Copy it exactly onto the envelope

    Copy Axel Kiers Vej 11, 8270 Højbjerg, Denmark letter for letter. A wrong digit in 8270 is enough to send the letter on a detour.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

What the letter to Billinfo says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Billinfo Axel Kiers Vej 11 8270 Højbjerg Denmark

To whom it may concern,

I am cancelling my account with Billinfo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Billinfo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Billinfo