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Where to send your Bitbucket cancellation letter

Read the addresses on this page next to the full guide to cancelling Bitbucket.

The addresses we hold

One place for Bitbucket's mailing addresses: the San Francisco delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

BitbucketBush Street 350Floor 13San Francisco 94104

The head-office address for Bitbucket, in San Francisco. ZIP code 94104.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries Bush Street 350, Floor 13, San Francisco 94104 and nothing else in the address block. Check the 94104 digit by digit before it goes in the post.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The letter to send

A plain, dated letter to Bitbucket asking for the cancellation, the end of every charge and written confirmation. Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Bitbucket Bush Street 350 Floor 13 San Francisco 94104

To whom it may concern,

I am cancelling my account with Bitbucket, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Bitbucket for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Bitbucket