Where to send your Bitpanda cancellation letter
Read the addresses on this page next to the full guide to cancelling Bitpanda.
The addresses we hold
Where a cancellation letter to Bitpanda should be sent: the verified Wien address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
BitpandaStella-Klein-Löw-Weg 171020 WienAustriaThe Austria address on file for Bitpanda. Postal code 1020.
How to address the envelope
Copy the address exactly
Copy Stella-Klein-Löw-Weg 17, 1020 Wien, Austria letter for letter. A wrong digit in 1020 is enough to send the letter on a detour.
Put your own address on it
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Wien is traceable from the article number until it is signed for.
Keep what the post office gives you
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
Copy the letter below onto one page, fill in the account email, the last four digits of the linked bank account or card and the membership tier, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Bitpanda Stella-Klein-Löw-Weg 17 1020 Wien Austria
To whom it may concern,
I am cancelling my account with Bitpanda, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Bitpanda for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.