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Where to send your Bonsai cancellation letter

Read the addresses on this page next to the full guide to cancelling Bonsai.

The addresses we hold

Every address our database holds for Bonsai, with the San Francisco one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

BonsaiMarket Street 1355San Francisco 94103

The head-office address for Bonsai, in San Francisco. ZIP code 94103.

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to Market Street 1355, San Francisco 94103. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Bonsai has moved.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to San Francisco is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Bonsai

A plain, dated letter to Bonsai asking for the cancellation, the end of every charge and written confirmation. Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Bonsai Market Street 1355 San Francisco 94103

To whom it may concern,

I am cancelling my account with Bonsai, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Bonsai for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Bonsai