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Where to send your Brightstar Device Protection cancellation letter

Read the addresses on this page next to the full guide to cancelling Brightstar Device Protection.

The addresses we hold

One place for Brightstar Device Protection's mailing addresses: the Southlake delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Brightstar Device Protection1900 W Kirkwood BoulevardSuite 1600-CSouthlake, TX 76092

Brightstar Device Protection takes its post at this Texas address (ZIP 76092).

How to address the envelope

  1. Write the address as printed

    Copy 1900 W Kirkwood Boulevard, Suite 1600-C, Southlake, TX 76092 letter for letter. A wrong digit in 76092 is enough to send the letter on a detour.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Brightstar Device Protection has moved.

  3. Ask for certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

The letter below asks Brightstar Device Protection to end the account, stop further charges and confirm in writing. Put the account or subscription number, the email the plan was bought with and the address or devices it covers in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Brightstar Device Protection 1900 W Kirkwood Boulevard Suite 1600-C Southlake, TX 76092

To whom it may concern,

I am cancelling my account with Brightstar Device Protection, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Brightstar Device Protection for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Brightstar Device Protection