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Where to send your Canada Post cancellation letter

Read the addresses on this page next to the full guide to cancelling Canada Post.

The addresses we hold

If you are writing to Canada Post, this is the page with the address on it: Ottawa, K1V 1J0, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

Canada PostRiverside Drive 2701K1V 1J0 OttawaCanada

The Canada address on file for Canada Post. Postal code K1V 1J0.

How to address the envelope

  1. Use the address letter for letter

    Copy Riverside Drive 2701, K1V 1J0 Ottawa, Canada letter for letter. A wrong digit in K1V 1J0 is enough to send the letter on a detour.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Canada Post

The letter below asks Canada Post to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Canada Post Riverside Drive 2701 K1V 1J0 Ottawa Canada

To whom it may concern,

I am cancelling my account with Canada Post, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Canada Post for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Canada Post