Where to send your Canva cancellation letter
Read the addresses on this page next to the full guide to cancelling Canva.
The addresses we hold
Every address our database holds for Canva, with the Austin one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
Canva3212 E. Cesar Chavez StreetBuilding 1, Suite 1300Austin, TX 78702Canva takes its post at this Texas address (ZIP 78702).
How to address the envelope
Copy the address exactly
The envelope reads 3212 E. Cesar Chavez Street, Building 1, Suite 1300, Austin, TX 78702. Match the spacing and the box or street line exactly as printed.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Canva has moved.
Ask for certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Austin is traceable from the article number until it is signed for.
Keep the proof together
Hold on to the letter copy, the receipt and the tracking page.
The letter to send
A plain, dated letter to Canva asking for the cancellation, the end of every charge and written confirmation. Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Canva 3212 E. Cesar Chavez Street Building 1, Suite 1300 Austin, TX 78702
To whom it may concern,
I am cancelling my account with Canva, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Canva for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.