Cancel your Captions subscription by mail
Cancelling Captions means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Letters to Captions go to Manhattan, United States.
Let Postbye cancel Captions for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Captions.
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- 2 Captions cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Captions by mail
Note your account details
Before writing, collect the account email, the plan or product name and the invoice or order number from your latest receipt. Captions can only act on a request it can match to an account.
Draft the request
Your Postbye letter to Captions asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Subscription termination – Captions”. It comes from our English template.
Mail the letter with a receipt
Take the letter to the post office and ask for certified delivery to 10016 Manhattan. Keep the tracking number it gives you.
File the delivery record
Once the letter is delivered, the date on the receipt is the date Captions was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Captions cancellation letter goes
The mailing address we hold for Captions is Madison Avenue 169, Manhattan 10016.
ZIP code 10016 places the address in New York, in the United States.
The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Captions, with the envelope wording
Before you cancel Captions, check these
- Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.
- Apps billed by an app store are cancelled in that store. Check which party appears on your statement.
- Team and business plans are billed per seat. Name the plan and the number of seats in the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Captions for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Captions cancellation at a glance
- How Captions accepts cancellations
- By mailed letter
- Mailing address on file
- Captions Madison Avenue 169 Manhattan 10016
- Country
- United States
- Letter language
- English (template en)
- Category (from the company name)
- Software & apps
- Added to the database
- July 10, 2026
- Data last checked
