Where to send your Captions cancellation letter
Read the addresses on this page next to the full guide to cancelling Captions.
The addresses we hold
The addresses below are what our database holds for Captions, first the one a cancellation letter belongs to in Manhattan, then the others, so you can tell them apart.
Where the letter goesMailing address
CaptionsMadison Avenue 169Manhattan 10016Captions takes its post at this Manhattan address (ZIP 10016).
How to address the envelope
Copy it exactly onto the envelope
The envelope reads Madison Avenue 169, Manhattan 10016. Match the spacing and the box or street line exactly as printed.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Captions has moved.
Ask for certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Manhattan is traceable from the article number until it is signed for.
Keep what the post office gives you
Hold on to the letter copy, the receipt and the tracking page.
The letter, written out
The request itself is short: Captions is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Captions Madison Avenue 169 Manhattan 10016
To whom it may concern,
I am cancelling my account with Captions, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Captions for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.