Skip to content

Where to send your Cbeebies cancellation letter

Read the addresses on this page next to the full guide to cancelling Cbeebies.

The addresses we hold

This page shows every mailing address we hold for Cbeebies, starting with the one a cancellation letter should go to in Salford, M50 2EQ, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

CbeebiesThe Quays Dock HouseM50 2EQ SalfordUnited Kingdom

The United Kingdom address on file for Cbeebies. Postal code M50 2EQ.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries The Quays Dock House, M50 2EQ Salford, United Kingdom and nothing else in the address block. Check the M50 2EQ digit by digit before it goes in the post.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Cbeebies has moved.

  3. Buy the certified service

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Cbeebies

A plain, dated letter to Cbeebies asking for the cancellation, the end of every charge and written confirmation. Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Cbeebies The Quays Dock House M50 2EQ Salford United Kingdom

To whom it may concern,

I am cancelling my account with Cbeebies, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Cbeebies for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Cbeebies