Where to send your Cinergy cancellation letter
Read the addresses on this page next to the full guide to cancelling Cinergy.
The addresses we hold
This page shows every mailing address we hold for Cinergy, starting with the one a cancellation letter should go to in Dallas, 75240, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Cinergy5720 LBJ FreewaySuite 625Dallas, TX 75240Cinergy takes its post at this Texas address (ZIP 75240).
How to address the envelope
Copy the address exactly
One address block, copied whole: 5720 LBJ Freeway, Suite 625, Dallas, TX 75240. If any line differs from the card above, start the envelope again.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Ask for certified mail
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter, written out
A plain, dated letter to Cinergy asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Cinergy 5720 LBJ Freeway Suite 625 Dallas, TX 75240
To whom it may concern,
I am cancelling my account with Cinergy, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Cinergy for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.