Cancel your Citizens Advice subscription by mail
For Citizens Advice the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Citizens Advice receives written requests in London, United Kingdom.
Let Postbye cancel Citizens Advice for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Citizens Advice.
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- 2 Citizens Advice cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Citizens Advice by mail
Gather your account details
Before writing, collect your donor or supporter number, the name on the donation and the amount and date of the latest payment. Citizens Advice can only act on a request it can match to an account.
Draft the request
Your Postbye letter to Citizens Advice asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Cancellation Request – [your name]”. It comes from our English template.
Send it by certified mail
Take the letter to the post office and ask for certified delivery to WC1X 0DW London. Keep the tracking number it gives you.
Save the tracking record
Delivery confirmation is your evidence that Citizens Advice was asked. Watch the next statement or two for any further Citizens Advice charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Citizens Advice cancellation letter goes
Citizens Advice takes its post at 1 Easton Street, 3rd Floor, WC1X 0DW London, United Kingdom, which is where a cancellation letter belongs.
Postal code WC1X 0DW places the address in London, United Kingdom.
Your details go in a block headed by Account holder, Billing address on file and Email on file, and the opening line is “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Citizens Advice, with the envelope wording
Before you cancel Citizens Advice, check these
- Say whether the request covers every regular gift or only one of them.
- Ask the organisation to confirm the end date in writing.
- Quote your donor or supporter number so the right gift is stopped.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Citizens Advice for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a regular donation
Regular donations run until the donor ends them, so a written request should give the donor reference and ask the charity to stop the payment and confirm the end date.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Citizens Advice cancellation at a glance
- How Citizens Advice accepts cancellations
- By mailed letter
- Mailing address on file
- Citizens Advice 1 Easton Street 3rd Floor WC1X 0DW London United Kingdom
- Country
- United Kingdom
- Letter language
- English (template en-generic)
- Category (from the company name)
- Charities & donations
- Added to the database
- May 7, 2026
- Data last checked
