Where to send your Citizens Advice cancellation letter
Read the addresses on this page next to the full guide to cancelling Citizens Advice.
The addresses we hold
This page shows every mailing address we hold for Citizens Advice, starting with the one a cancellation letter should go to in London, WC1X 0DW, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Citizens Advice1 Easton Street3rd FloorWC1X 0DW LondonUnited KingdomThe United Kingdom address on file for Citizens Advice. Postal code WC1X 0DW.
How to address the envelope
Use the address letter for letter
One address block, copied whole: 1 Easton Street, 3rd Floor, WC1X 0DW London, United Kingdom. If any line differs from the card above, start the envelope again.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Citizens Advice has moved.
Certified mail, not a courier
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
The letter below asks Citizens Advice to end the account, stop further charges and confirm in writing. Put your donor or supporter number, the name on the donation and the amount and date of the latest payment in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Citizens Advice 1 Easton Street 3rd Floor WC1X 0DW London United Kingdom
To whom it may concern,
I am cancelling my account with Citizens Advice, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Citizens Advice for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.