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Cancel your ClassPass subscription by mail

Directly with ClassPass, the way to cancel is: Online. Notice rule: Submit the cancellation at least 48 hours before the renewal date to be sure of not being charged.

Let Postbye cancel ClassPass for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with ClassPass.

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  • 3 ClassPass cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel ClassPass by mail

  1. Gather your account details

    Have your membership number, the home club you joined at and the name on the membership agreement to hand. The details in the letter need to match what ClassPass has on file.

  2. Set out the request

    State plainly that you want the ClassPass account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – ClassPass”).

  3. Send it by certified mail

    Send it certified to New York, United States, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Save the tracking record

    It shows the date ClassPass received your letter. Check your next statement: no ClassPass charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your ClassPass cancellation letter goes

ClassPass275 7th AveNew York, NY 10001

ClassPass takes its post at 275 7th Ave, New York, NY 10001, which is where a cancellation letter belongs.

New York is in New York (ZIP 10001), a domestic address for certified mail within the United States.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for ClassPass, with the envelope wording

Before you cancel ClassPass, check these

Notice period: Submit the cancellation at least 48 hours before the renewal date to be sure of not being charged. Work out your cancellation deadline.

  • Trial cancellations are immediate and forfeit credits and all booked classes; wait until the last day of the trial to keep them
  • If no cancellation confirmation email arrives, the request did not go through
  • Plan downgrades only apply from the next cycle

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel ClassPass for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel ClassPass

Cancelling a gym or fitness membership

Gyms often require written notice, set a notice window before the next billing date and can tie the cancellation to the home club, so a dated letter is the record that counts.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

ClassPass lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

ClassPass cancellation at a glance

How ClassPass accepts cancellations
Online
Mailing address on file
ClassPass 275 7th Ave New York, NY 10001
Country
United States
Letter language
English (template en)
Category
Gyms & fitness
Verified on

ClassPass cancellation questions

Where do I send my ClassPass cancellation letter?

Address the letter to ClassPass, 275 7th Ave, New York, NY 10001.

How long does a cancellation letter to ClassPass take?

ClassPass's address is in New York. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does ClassPass require notice before I cancel?

The rule we recorded for ClassPass: Submit the cancellation at least 48 hours before the renewal date to be sure of not being charged. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel ClassPass?

Have your membership number, the home club you joined at and the name on the membership agreement to hand. The details in the letter need to match what ClassPass has on file.

Will ClassPass confirm my cancellation?

The letter asks ClassPass to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date ClassPass received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does ClassPass have a free trial?

Trial cancellations are immediate and forfeit credits and all booked classes; wait until the last day of the trial to keep them.