Where to send your Cocoon cancellation letter
Read the addresses on this page next to the full guide to cancelling Cocoon.
The addresses we hold
The addresses below are what our database holds for Cocoon, first the one a cancellation letter belongs to in Neuilly-sur-Seine, then the others, so you can tell them apart.
Where the letter goesMailing address
CocoonRue Berteaux Dumas 492200 Neuilly-sur-SeineFranceThe France address on file for Cocoon. Postal code 92200.
How to address the envelope
Copy it exactly onto the envelope
One address block, copied whole: Rue Berteaux Dumas 4, 92200 Neuilly-sur-Seine, France. If any line differs from the card above, start the envelope again.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter, written out
The request itself is short: Cocoon is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Cocoon Rue Berteaux Dumas 4 92200 Neuilly-sur-Seine France
To whom it may concern,
I am cancelling my account with Cocoon, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Cocoon for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.