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Where to send your Cognite cancellation letter

Read the addresses on this page next to the full guide to cancelling Cognite.

The addresses we hold

The address a cancellation letter to Cognite needs, and every other address we hold, starting in Fornebu: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

CogniteJohn Strandruds vei 10c/o Aker Tech House1360 FornebuNorway

The Norway address on file for Cognite. Postal code 1360.

How to address the envelope

  1. Write the address as printed

    Write out John Strandruds vei 10, c/o Aker Tech House, 1360 Fornebu, Norway as shown above, including the 1360 postal code, exactly as printed.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

The letter below asks Cognite to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Cognite John Strandruds vei 10 c/o Aker Tech House 1360 Fornebu Norway

To whom it may concern,

I am cancelling my account with Cognite, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Cognite for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Cognite