Skip to content

Cancel your Xfinity (Comcast) subscription by mail

Directly with Xfinity (Comcast), the way to cancel is: Phone, scheduled call, or Xfinity Store. Xfinity (Comcast) keeps its account and billing pages on xfinity.com.

Let Postbye cancel Xfinity (Comcast) for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Xfinity (Comcast).

  • 4.8 from 2,931 reviews
  • 2 Xfinity (Comcast) cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Xfinity (Comcast) by mail

  1. Note your account details

    Xfinity (Comcast) will look your account up from what the letter says, so check the account number, the phone number or service address being cancelled and the name on the account first.

  2. Set out the request

    State plainly that you want the Xfinity (Comcast) account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template.

  3. Find the postal address

    Check the contact or terms pages on xfinity.com for the current postal address, then mail the letter there by certified mail and keep the tracking number.

  4. Save the tracking record

    File the receipt with the letter. A Xfinity (Comcast) charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Xfinity (Comcast) cancellation letter goes

We do not hold a mailing address for Xfinity (Comcast). The contact pages on xfinity.com list the current one.

Prefer to write it yourself? Use our letter template

Before you cancel Xfinity (Comcast), check these

  • Equipment Installment Plan customers must pay the remaining equipment balance on disconnect
  • Final bill can include prorates and equipment charges; equipment must be returned

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Xfinity (Comcast) for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Xfinity (Comcast)

Cancelling a phone or internet plan

Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Xfinity (Comcast) lets you cancel directly (phone, scheduled call, or Xfinity Store). A letter is the fallback that leaves a dated record when the direct route fails.

Xfinity (Comcast) cancellation at a glance

How Xfinity (Comcast) accepts cancellations
Phone, scheduled call, or Xfinity Store
Phone
1-800-934-6489
Category
Phone & internet
Verified on

Xfinity (Comcast) cancellation questions

Where do I send my Xfinity (Comcast) cancellation letter?

We do not hold a mailing address for Xfinity (Comcast). Check the contact or terms pages on xfinity.com, or the address on your latest invoice, then mail the letter there.

What do I need to cancel Xfinity (Comcast)?

Have the account number, the phone number or service address being cancelled and the name on the account to hand. The details in the letter need to match what Xfinity (Comcast) has on file.

Will Xfinity (Comcast) confirm my cancellation?

The letter asks Xfinity (Comcast) to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Xfinity (Comcast) received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does Xfinity (Comcast) prorate the last bill?

Final bill can include prorates and equipment charges; equipment must be returned.