Cancel phone & internet subscriptions

Phone and internet contracts can carry equipment balances, early-termination fees and a notice period, and cancelling the wrong line can leave a charge behind.

The guides below show how each provider takes cancellations and what to check about contracts, equipment and port-out before you write.

120 phone & internet companies are covered here, 31 checked by hand and 89 from our cancellation database. The guides start with Spectrum, Xfinity (Comcast), AT&T Wireless and Verizon. Mailing addresses on file are in Australia, United Kingdom, New Zealand and United States and elsewhere.

Name the exact line or service address, and ask for a final bill in writing.

Prefer to write the letter yourself? Start from our phone or internet plan cancellation letter template. For the whole process, read how to cancel a subscription by mail.

Verified: Telecom

Verified: Internet

Verified: Isp

Verified: Wireless

From our cancellation database

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