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Cancel your Virgin Mobile subscription by mail

Virgin Mobile takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Post for Virgin Mobile is handled in Reading, United Kingdom, which is where your letter is headed.

Let Postbye cancel Virgin Mobile for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Virgin Mobile.

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  • Delivery proof sent to you
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How to cancel Virgin Mobile by mail

  1. Gather your account details

    Have the account number, the phone number or service address being cancelled and the name on the account to hand. The details in the letter need to match what Virgin Mobile has on file.

  2. Write your request

    Your Postbye letter to Virgin Mobile asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Cancellation Request – [your name]”. It comes from our English template.

  3. Post the letter

    Send the letter to the Reading mailing address shown below by certified mail. Keep the tracking number safe.

  4. Keep the delivery receipt

    Keep the tracking record with your copy of the letter. If Virgin Mobile bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Virgin Mobile cancellation letter goes

Virgin Mobile500 Brook DriveRG2 6UU ReadingUnited Kingdom

Virgin Mobile takes its post at 500 Brook Drive, RG2 6UU Reading, United Kingdom, which is where a cancellation letter belongs.

Copy the postal code RG2 6UU exactly: it is what routes the letter to Reading, United Kingdom.

The database also lists PO Box 261, Textile Laboratory, M5B 1W7 Toronto, Canada for Virgin Mobile. Use the first address above unless your agreement names this one.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for Virgin Mobile, with the envelope wording

Before you cancel Virgin Mobile, check these

  • If you are moving to another provider, keep the line active until the new service works, then cancel.
  • Name the exact line or service address. Accounts with several lines can leave one of them running.
  • Ask for a final bill in writing and return any rented equipment by tracked mail.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Virgin Mobile for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Virgin Mobile

Cancelling a phone or internet plan

Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Virgin Mobile cancellation at a glance

How Virgin Mobile accepts cancellations
By mailed letter
Mailing address on file
Virgin Mobile 500 Brook Drive RG2 6UU Reading United Kingdom
Second address on file
Virgin Mobile PO Box 261 Textile Laboratory M5B 1W7 Toronto Canada
Country
United Kingdom
Letter language
English (template en-generic)
Category (from the company name)
Phone & internet
Added to the database
May 7, 2026
Data last checked

Virgin Mobile cancellation questions

Where do I send my Virgin Mobile cancellation letter?

Address the letter to Virgin Mobile, 500 Brook Drive, RG2 6UU Reading, United Kingdom. The database also lists a second address, in Toronto, Canada; the letter goes to the one above.

What should I check before I cancel Virgin Mobile?

For a phone or internet plan: name the exact line or service address. Accounts with several lines can leave one of them running.

What do I need to cancel Virgin Mobile?

Have the account number, the phone number or service address being cancelled and the name on the account to hand. The details in the letter need to match what Virgin Mobile has on file.

Will Virgin Mobile confirm my cancellation?

The letter asks Virgin Mobile to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Virgin Mobile received the request. If a charge posts after that date, quote the receipt with your copy of the letter.