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Where to send your Virgin Mobile cancellation letter

Read the addresses on this page next to the full guide to cancelling Virgin Mobile.

The addresses we hold

This page shows every mailing address we hold for Virgin Mobile, starting with the one a cancellation letter should go to in Reading, RG2 6UU, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

Virgin Mobile500 Brook DriveRG2 6UU ReadingUnited Kingdom

The United Kingdom address on file for Virgin Mobile. Postal code RG2 6UU.

Second address on file

Virgin MobilePO Box 261Textile LaboratoryM5B 1W7 TorontoCanada

The database lists this as a second address for Virgin Mobile. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    The envelope reads 500 Brook Drive, RG2 6UU Reading, United Kingdom. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

Copy the letter below onto one page, fill in the account number, the phone number or service address being cancelled and the name on the account, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Virgin Mobile 500 Brook Drive RG2 6UU Reading United Kingdom

To whom it may concern,

I am cancelling my account with Virgin Mobile, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Virgin Mobile for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Virgin Mobile