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Cancel your Voyager Internet subscription by mail

Voyager Internet takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Voyager Internet receives written requests in Auckland, New Zealand.

Let Postbye cancel Voyager Internet for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Voyager Internet.

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How to cancel Voyager Internet by mail

  1. Get your account details together

    Start with the account number, the phone number or service address being cancelled and the name on the account, so the request to Voyager Internet names the right account the first time.

  2. Write the cancellation request

    The letter asks Voyager Internet to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Cancellation Request – [your name]”. Postbye fills it in from our English template.

  3. Post it with proof of delivery

    Post it by certified mail to Voyager Internet in Auckland, New Zealand, using the exact address below, and note the tracking number.

  4. Keep the delivery receipt

    It shows the date Voyager Internet received your letter. Check your next statement: no Voyager Internet charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Voyager Internet cancellation letter goes

Voyager Internet101 Onetaunga Road; Chatswood0626 AucklandNew Zealand

Written requests to Voyager Internet go to 101 Onetaunga Road; Chatswood, 0626 Auckland, New Zealand.

The envelope is going to Auckland, New Zealand, so the postcode 0626 must be on the front.

Your details go in a block headed by Account holder, Billing address on file and Email on file, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Voyager Internet, with the envelope wording

Before you cancel Voyager Internet, check these

  • If you are moving to another provider, keep the line active until the new service works, then cancel.
  • Name the exact line or service address. Accounts with several lines can leave one of them running.
  • Ask for a final bill in writing and return any rented equipment by tracked mail.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Voyager Internet for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Voyager Internet

Cancelling a phone or internet plan

Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Voyager Internet's own site is voyager.nz. Check its account and billing area first to see whether the plan is billed by Voyager Internet itself or by a partner.

Voyager Internet cancellation at a glance

How Voyager Internet accepts cancellations
By mailed letter
Mailing address on file
Voyager Internet 101 Onetaunga Road; Chatswood 0626 Auckland New Zealand
Country
New Zealand
Letter language
English (template en-generic)
Website
voyager.nz
Category (from the company name)
Phone & internet
Added to the database
September 28, 2026
Data last checked

Voyager Internet cancellation questions

Where do I send my Voyager Internet cancellation letter?

Address the letter to Voyager Internet, 101 Onetaunga Road; Chatswood, 0626 Auckland, New Zealand.

What should I check before I cancel Voyager Internet?

For a phone or internet plan: ask for a final bill in writing and return any rented equipment by tracked mail.

What do I need to cancel Voyager Internet?

Have the account number, the phone number or service address being cancelled and the name on the account to hand. The details in the letter need to match what Voyager Internet has on file.

Will Voyager Internet confirm my cancellation?

The letter asks Voyager Internet to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Voyager Internet received the request. If a charge posts after that date, quote the receipt with your copy of the letter.