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Cancel your Telekom subscription by mail

Telekom takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Our database has Telekom's mailing address in Bonn, Germany.

Let Postbye cancel Telekom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Telekom.

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  • 2 Telekom cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Telekom by mail

  1. Get your account details together

    Check the account number, the phone number or service address being cancelled and the name on the account before anything else. A request that does not match the account on file at Telekom is the easiest one to set aside.

  2. Put the request in writing

    Postbye drafts the request in German, the language of Germany, with “Betreff: Kündigungsanfrage – [your name]” as the subject line. It asks Telekom to close the subscription, stop billing and confirm in writing.

  3. Post the letter

    Send the letter to the Bonn mailing address shown below by certified mail. Keep the tracking number safe.

  4. Save the tracking record

    Delivery confirmation is your evidence that Telekom was asked. Watch the next statement or two for any further Telekom charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Telekom cancellation letter goes

TelekomFriedrich-Ebert-Allee 71-7753113 BonnGermany

The mailing address we hold for Telekom is Friedrich-Ebert-Allee 71-77, 53113 Bonn, Germany.

Copy the postal code 53113 exactly: it is what routes the letter to Nordrhein-Westfalen, Germany.

The letter greets the reader with “Sehr geehrte Damen und Herren,”; your own details sit under the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.

Prefer to write it yourself? Use our letter template

Every address we hold for Telekom, with the envelope wording

Before you cancel Telekom, check these

  • If you are moving to another provider, keep the line active until the new service works, then cancel.
  • Name the exact line or service address. Accounts with several lines can leave one of them running.
  • Ask for a final bill in writing and return any rented equipment by tracked mail.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Telekom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Telekom

Cancelling a phone or internet plan

Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Telekom cancellation at a glance

How Telekom accepts cancellations
By mailed letter
Mailing address on file
Telekom Friedrich-Ebert-Allee 71-77 53113 Bonn Germany
Country
Germany
Letter language
German (template de)
Category (from the company name)
Phone & internet
Added to the database
May 19, 2026
Data last checked

Telekom cancellation questions

Where do I send my Telekom cancellation letter?

Address the letter to Telekom, Friedrich-Ebert-Allee 71-77, 53113 Bonn, Germany.

What should I check before I cancel Telekom?

For a phone or internet plan: ask for a final bill in writing and return any rented equipment by tracked mail.

Which language is my Telekom letter written in?

German. Telekom's address is in Germany, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Telekom?

Have the account number, the phone number or service address being cancelled and the name on the account to hand. The details in the letter need to match what Telekom has on file.

Will Telekom confirm my cancellation?

The letter asks Telekom to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Telekom received the request. If a charge posts after that date, quote the receipt with your copy of the letter.