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Where to send your Telekom cancellation letter

Read the addresses on this page next to the full guide to cancelling Telekom.

The addresses we hold

Where a cancellation letter to Telekom should be sent: the verified Bonn address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

TelekomFriedrich-Ebert-Allee 71-7753113 BonnGermany

The Germany address on file for Telekom. Postal code 53113.

How to address the envelope

  1. Use the address letter for letter

    One address block, copied whole: Friedrich-Ebert-Allee 71-77, 53113 Bonn, Germany. If any line differs from the card above, start the envelope again.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Bonn is traceable from the article number until it is signed for.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The letter to send

The letter below asks Telekom to end the account, stop further charges and confirm in writing. Put the account number, the phone number or service address being cancelled and the name on the account in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Telekom Friedrich-Ebert-Allee 71-77 53113 Bonn Germany

To whom it may concern,

I am cancelling my account with Telekom, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Telekom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Telekom