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Cancel your LifeLock subscription by mail

Directly with LifeLock, the way to cancel is: Online (Norton account). Our database has LifeLock's mailing address in Tempe, United States.

Let Postbye cancel LifeLock for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with LifeLock.

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  • 2 LifeLock cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel LifeLock by mail

  1. Find your account details

    Start with the account email, the last four digits of the linked bank account or card and the membership tier, so the request to LifeLock names the right account the first time.

  2. Write your request

    State plainly that you want the LifeLock account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – LifeLock”).

  3. Send the letter by certified mail

    Send it certified to Tempe, United States, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Keep the proof of delivery

    It shows the date LifeLock received your letter. Check your next statement: no LifeLock charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your LifeLock cancellation letter goes

LifeLockEast Rio Salado Parkway 60Gen Digital Inc., Attn: Legal DepartmentTempe 85281

For a letter to LifeLock, use East Rio Salado Parkway 60, Gen Digital Inc., Attn: Legal Department, Tempe 85281.

ZIP code 85281 places the address in Arizona, in the United States.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for LifeLock, with the envelope wording

Before you cancel LifeLock, check these

  • Check your bank statement after the cancellation date for any further charge.
  • Settle any outstanding balance first. Closing a membership does not clear what you owe.
  • Ask for the direct debit or card authorisation to be ended, not only the membership.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel LifeLock for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel LifeLock

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

LifeLock lets you cancel directly (online (Norton account)). A letter is the fallback that leaves a dated record when the direct route fails.

LifeLock cancellation at a glance

How LifeLock accepts cancellations
Online (Norton account)
Mailing address on file
LifeLock East Rio Salado Parkway 60 Gen Digital Inc., Attn: Legal Department Tempe 85281
Country
United States
Letter language
English (template en)
Category
Finance & credit
Verified on

LifeLock cancellation questions

Where do I send my LifeLock cancellation letter?

Address the letter to LifeLock, East Rio Salado Parkway 60, Gen Digital Inc., Attn: Legal Department, Tempe 85281.

How long does a cancellation letter to LifeLock take?

LifeLock's address is in Arizona. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What should I check before I cancel LifeLock?

For a finance or credit subscription: check your bank statement after the cancellation date for any further charge.

What do I need to cancel LifeLock?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what LifeLock has on file.

Will LifeLock confirm my cancellation?

The letter asks LifeLock to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date LifeLock received the request. If a charge posts after that date, quote the receipt with your copy of the letter.