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Where to send your LifeLock cancellation letter

Read the addresses on this page next to the full guide to cancelling LifeLock.

The addresses we hold

Where a cancellation letter to LifeLock should be sent: the verified Tempe address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

LifeLockEast Rio Salado Parkway 60Gen Digital Inc., Attn: Legal DepartmentTempe 85281

Tempe, ZIP 85281: where mail for LifeLock is delivered.

How to address the envelope

  1. Write the address as printed

    Address the envelope to East Rio Salado Parkway 60, Gen Digital Inc., Attn: Legal Department, Tempe 85281. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if LifeLock has moved.

  3. Send it by certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

What the letter to LifeLock says: one clear cancellation request, no reasons given, the account email, the last four digits of the linked bank account or card and the membership tier quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

LifeLock East Rio Salado Parkway 60 Gen Digital Inc., Attn: Legal Department Tempe 85281

To whom it may concern,

I am cancelling my account with LifeLock, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel LifeLock for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel LifeLock