Cancel your Cleo subscription by mail

Directly with Cleo, the way to cancel is: App (Profile > Subscriptions > Unsubscribe from Cleo Plus). Notice rule: Cancel before the next charge to stop further billing.

Verified October 24, 2026

Let Postbye cancel Cleo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Cleo

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Postbye is not affiliated with Cleo.

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Delivery proof sent to you
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How to cancel Cleo by mail

Note your account details
Put the account email, the last four digits of the linked bank account or card and the membership tier in front of you before you write: the request to Cleo is only as good as the details it quotes.
Write the cancellation request
Your Postbye letter to Cleo asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Subscription termination – Cleo”. It comes from our English template.
Mail the letter with a receipt
Send it certified to Wilmington, United States, copying the address from the next section letter for letter, and keep the receipt slip.
Send the email copy
Email team@meetcleo.com with the same request and keep the sent message. The email is fast; the letter is the dated proof.
Save the tracking record
File the receipt with the letter. A Cleo charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Cleo cancellation letter goes

Cleo300 Delaware AveSuite 200Wilmington, DE 19801

The mailing address we hold for Cleo is 300 Delaware Ave, Suite 200, Wilmington, DE 19801.

Wilmington is in Delaware (ZIP 19801), a domestic address for certified mail within the United States.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Cleo, with the envelope wording

Before you cancel Cleo, check these

Notice period: Cancel before the next charge to stop further billing. Work out your cancellation deadline.

Deleting the app does not cancel the subscription
Refund eligibility is explained in the Cleo refund article

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Cleo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Cleo

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

Email reaches the company the same day. Pair it with a letter so the request is on paper as well as in a mailbox.

Cleo lets you cancel directly (app (Profile > Subscriptions > Unsubscribe from Cleo Plus)). A letter is the fallback that leaves a dated record when the direct route fails.

Cleo cancellation at a glance

How Cleo accepts cancellations: App (Profile > Subscriptions > Unsubscribe from Cleo Plus)
Mailing address on file: Cleo 300 Delaware Ave Suite 200 Wilmington, DE 19801
Country: United States
Letter language: English (template en)
Cancellation email: team@meetcleo.com
Category: Finance & credit
Checked against: web.meetcleo.com/faqs/en/articles/3325860-how-do-i-cancel-cleo-plus
web.meetcleo.com/faqs/en/articles/3340566-i-ve-cancelled-my-subscription-when-will-i-get-my-refund
Verified on: October 24, 2026

Cleo cancellation questions

Where do I send my Cleo cancellation letter?

Address the letter to Cleo, 300 Delaware Ave, Suite 200, Wilmington, DE 19801.

How long does a cancellation letter to Cleo take?

Cleo's address is in Delaware. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Can I cancel Cleo by email?

Yes. Cleo takes cancellation requests by email at team@meetcleo.com. Keep the sent message and mail the letter as well, because only the letter comes with a delivery receipt.

Does Cleo require notice before I cancel?

The rule we recorded for Cleo: Cancel before the next charge to stop further billing. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Cleo?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what Cleo has on file.

Will Cleo confirm my cancellation?

The letter asks Cleo to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Cleo received the request. If a charge posts after that date, quote the receipt with your copy of the letter.